# Norfolk Housekeeper – Business Description

Norfolk Housekeeper is a specialist property management company based in Fakenham, serving holiday home and second home owners across the North Norfolk Coast. With over 20 years of experience managing more than 100 properties, they provide comprehensive solutions that allow owners to enjoy their investments without the burden of day-to-day management.

The business caters to two distinct markets: holiday home investors seeking to maximise rental returns and second home owners wanting to escape maintenance responsibilities during their leisure time. Their clients range from individual property owners to portfolio holders looking for reliable, professional oversight.

What sets Norfolk Housekeeper apart is their hotel and hospitality background. Their team brings experience from hotels, glamping sites and bed-and-breakfasts, ensuring properties are maintained to exceptional standards with genuine attention to detail. Rather than offering generic cleaning, they provide bespoke management tailored to each property's needs.

Their service model is holistic and flexible. Beyond basic cleaning, they handle key holding with 24/7 emergency response, property maintenance coordination, linen management, and complete holiday home operations. This integrated approach means owners have a single trusted point of contact rather than juggling multiple tradespeople and service providers.

The company understands the Norfolk holiday lettings market intimately, making them particularly well-positioned to serve the region's thriving tourism and second home market. Their commitment to proactive management—rather than reactive problem-solving—sets the tone for genuine partnership with their clients.